Optimal Blue System Status

All Systems Operational

Optimal Blue PPE Operational

Optimal Blue Integrations & APIs Operational

Optimal Blue Data & Analytic Tools Operational

Optimal Blue Secondary Services Operational

CompassPoint Operational

CompassBid Operational

CompassPPE Operational

Comergence Operational

Loansifter Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

System Metrics Month Week Day

Test Metric

Fetching

Past Incidents

Oct 7, 2022

No incidents reported today.

Oct 6, 2022

System Alert

Resolved - This incident has been resolved.
Oct 6, 10:22 CDT

Monitoring - 10:16 AM CT: This issue has been resolved. Our Product, Development, and Operations teams will continue to monitor system performance.
Oct 6, 10:16 CDT

Identified - 09:42 AM CT: The CompassPPE Team has identified the issue and are working on implementing a fix.
Oct 6, 09:42 CDT

Investigating - Impacted Systems: CompassPPE
08:30 AM CT: The CompassPPE Team is aware of an issue preventing some users from launching CompassPPE from Empower or performing lock changes in the Secondary Site. Our Product, Development and Operations teams are all focused on a resolution. Please refer to this page for updates as this issue is being resolved.
Oct 6, 08:31 CDT

Oct 5, 2022

Release

Completed - The scheduled maintenance has been completed.
Oct 5, 20:02 CDT

Scheduled - Impacted Systems: CompassPPE
CompassPPE will be performing a release into the Production Environment. No system downtime is expected during the installation of this release.
Please see the CompassPPE October Release Notes for information on all of the enhancements and resolved issues included in this release.
Oct 4, 10:50 CDT

Release

Completed - The scheduled maintenance has been completed.
Oct 5, 20:01 CDT

Scheduled - Impacted Systems: Optimal Blue PPE - Empower Integration
Optimal Blue will be performing a release into the Production Environment. No system downtime is expected during the installation of this release.
Please see the Optimal Blue Empower Integration October Release Notes for information on all of the enhancements and resolved issues included in this release.
Oct 4, 10:45 CDT

Oct 4, 2022

No incidents reported.

Oct 3, 2022

No incidents reported.

Oct 2, 2022

No incidents reported.

Oct 1, 2022

No incidents reported.

Sep 30, 2022

No incidents reported.

Sep 29, 2022

System Alert

Resolved - This incident has been resolved.
Sep 29, 14:58 CDT

Monitoring - 2:45 PM CT: The issue causing system latency has been resolved. Our Product, Development, and Operations teams will continue to monitor system performance.
Sep 29, 14:51 CDT

Investigating - Impacted Systems: CompassPPE, CompassPoint, Optimal Blue PPE Empower Integration
2:05 PM CT: The Compass Analytics and Optimal Blue teams are aware of an issue causing system latency. Our Product, Development and Operations teams are all focused on a resolution. Please refer back to this page for updates as this issue is being resolved.
Sep 29, 14:06 CDT

Sep 28, 2022

No incidents reported.

Sep 27, 2022

Optimal Blue System Alert

Resolved - This incident has been resolved.
Sep 27, 08:58 CDT

Investigating - Impacted Systems: Optimal Blue PPE Calyx Point Integration
09/26/2022 We have recently learned that the latest Calyx point release 10.9 is not compatible with Optimal Blue and will prevent users from accessing the pricing engine from within Calyx Point. If you have not already done so, please hold on installing the Calyx 10.9 update at this time. The Optimal Blue Development Team is troubleshooting these issues as a high priority. We will inform you of when we have deployed any needed updates so that you can install the new Calyx version. Unfortunately, if you have already installed the release, we do not think it can be rolled back and you will not be able to connect to Optimal Blue via your LOS until our work is complete.
Sep 26, 14:16 CDT

Sep 26, 2022

Sep 25, 2022

Maintenance

Completed - The scheduled maintenance has been completed.
Sep 25, 10:00 CDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 25, 05:00 CDT

Scheduled - Impacted Systems: CompassPoint
CompassPoint will be performing system maintenance. Access to Citrix and SFTP will be unavailable for periods during the maintenance window.
Sep 19, 11:34 CDT

Maintenance

Completed - The scheduled maintenance has been completed.
Sep 25, 06:00 CDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 25, 05:00 CDT

Scheduled - Impacted Systems: Optimal Blue PPE
Optimal Blue will be performing system maintenance. The system may be intermittently unavailable during the maintenance window.
Sep 12, 10:54 CDT

Sep 24, 2022

No incidents reported.

Sep 23, 2022

Maintenance

Completed - The scheduled maintenance has been completed.
Sep 23, 10:00 CDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 22, 22:00 CDT

Scheduled - Impacted Systems: Optimal Blue PPE, Optimal Blue Empower Integration
Optimal Blue will be performing system maintenance. No system downtime is expected while this maintenance is being performed.
Sep 20, 12:40 CDT