Optimal Blue System Status

All Systems Operational

Optimal Blue PPE Operational

Optimal Blue Integrations & APIs Operational

Optimal Blue Data & Analytic Tools Operational

Optimal Blue Secondary Services Operational

CompassPoint Operational

CompassEdge Operational

CompassBid Operational

CompassPPE Operational

Comergence Operational

Loansifter Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Scheduled Maintenance

PPE Release Aug 1, 2024 22:00-23:00 CDT

Impacted Systems: Optimal Blue PPE - EPC Integration
Optimal Blue will be performing a release into the Production Environment for the Encompass Partner Connect API integration. No system downtime is expected during the installation of this release.
Posted on Jul 22, 2024 - 16:17 CDT

PPE Release Aug 2, 2024 22:00-23:00 CDT

Impacted Systems: Optimal Blue PPE
Optimal Blue will be performing a release into the Production Environment. No system downtime is expected during the installation of this release.
Posted on Jul 23, 2024 - 09:34 CDT

System Metrics Month Week Day

Test Metric

Fetching

Past Incidents

Jul 26, 2024

No incidents reported today.

Jul 25, 2024

No incidents reported.

Jul 24, 2024

No incidents reported.

Jul 23, 2024

No incidents reported.

Jul 22, 2024

Release

Completed - The scheduled maintenance has been completed.
Jul 22, 17:00 CDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 22, 16:00 CDT

Scheduled - Impacted Systems: CompassPoint
CompassPoint will be deploying a supplemental release into the Production Environment for version 5.2.2.0. No system downtime is expected during the installation of this release.
Jul 22, 12:11 CDT

Jul 21, 2024

Maintenance

Completed - The scheduled maintenance has been completed.
Jul 21, 16:00 CDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 21, 10:00 CDT

Scheduled - Impacted Systems: CompassPoint
CompassPoint will be performing system maintenance. Access to Citrix and SFTP will be unavailable for periods during the maintenance window.
Jul 18, 08:10 CDT

Maintenance

Completed - The scheduled maintenance has been completed.
Jul 21, 06:00 CDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 21, 02:00 CDT

Scheduled - Impacted Systems: Optimal Blue PPE
Between the hours of 2:00 AM and 6:00 AM CT, planned scheduled maintenance will be performed on the Optimal Blue platform. During this maintenance window, the system will incur intermittent downtime and be unavailable for short periods of time.
Jul 3, 09:49 CDT

Jul 20, 2024

No incidents reported.

Jul 19, 2024

Release

Completed - The scheduled maintenance has been completed.
Jul 19, 22:30 CDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 19, 22:00 CDT

Scheduled - Impacted Systems: Optimal Blue PPE
Optimal Blue will be performing a release into the Production Environment. No system downtime is expected during the installation of this release.
Jul 9, 12:37 CDT

OBSS System Alert

Resolved - This incident has been resolved.
Jul 19, 17:20 CDT

Investigating - As you may be aware, a global IT outage occurred overnight that has affected airlines, banks, and other businesses, including some counterparties utilized by or integrated with Optimal Blue and Optimal Blue clients. Optimal Blue applications do not use CrowdStrike and therefore are not impacted. While Optimal Blue's systems are currently operational, users may be experiencing difficulty completing tasks dependent on third parties who have been affected by the CrowdStrike release issue reported in the news this morning.
Jul 19, 10:19 CDT

Jul 18, 2024

Release

Completed - The scheduled maintenance has been completed.
Jul 18, 22:30 CDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 18, 22:00 CDT

Optimal Blue API Release

Completed - The scheduled maintenance has been completed.
Jul 18, 07:00 CDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 18, 06:00 CDT

Scheduled - Impacted Systems: Optimal Blue APIs
Optimal Blue will be performing a release for the Optimal Blue APIs. No system downtime is expected during the installation of this release.
Jul 12, 13:29 CDT

Jul 17, 2024

No incidents reported.

Jul 16, 2024

No incidents reported.

Jul 15, 2024

No incidents reported.

Jul 14, 2024

No incidents reported.

Jul 13, 2024

Maintenance

Completed - The scheduled maintenance has been completed.
Jul 13, 17:00 CDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 11, 08:00 CDT

Scheduled - Impacted Systems: Optimal Blue PPE Stage Environment
Optimal Blue will be performing system maintenance. The Stage Environment will be unavailable during the maintenance window.
Jun 28, 09:49 CDT

Jul 12, 2024

Optimal Blue System Alert

Resolved - This incident has been resolved.
Jul 12, 13:03 CDT

Monitoring - 12:37 PM CT: The issue causing delays in pricing expiration and activation for some investors has been resolved. Our Product, Development, and Operations teams will continue to monitor system performance.
Jul 12, 12:38 CDT

Investigating - Impacted Systems: Optimal Blue PPE
12:21 PM CT: The Optimal Blue Team is aware of a delay that could impact pricing expiration and activation for some investors. We are working on this as a top priority and will post an update here when the delay is resolved.
Jul 12, 12:22 CDT