Black Knight SMT Status

All Systems Operational

Optimal Blue PPE Operational

Optimal Blue Integrations & APIs Operational

Optimal Blue Data & Analytic Tools Operational

Optimal Blue Secondary Services Operational

CompassPoint Operational

CompassBid Operational

CompassPPE Operational

Comergence Operational

Loansifter Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Scheduled Maintenance

Release Jan 20, 21:00-21:01 CST

Impacted Systems: Optimal Blue PPE - Empower Integration
Optimal Blue will be performing a release into the production environment. There will not be any system downtime associate with the installation of this release.
Please see the Empower Integration Release Notes for information on all of the enhancements and resolved issues included in this release.
Posted on Jan 13, 13:19 CST

Release Jan 20, 21:00-21:01 CST

Impacted Systems: CompassPPE
CompassPPE will be performing a release to production. There will not be any system downtime associated with this release.
Please see the Release Notification Communication for details on the items contained in this release.
Posted on Jan 13, 13:13 CST

Release Jan 21, 22:00-22:02 CST

Impacted Systems: Optimal Blue PPE
Optimal Blue will be performing a release into the Production environment. There will not be any system downtime during the installation of this release.
Some items previously announced for this release have been delayed to a release scheduled for February 4th.
Please see the revised January 2022 Release Notes for information on all of the enhancements and resolved issues included in the January 21st and February 4th releases.
Posted on Jan 10, 12:59 CST

System Metrics Month Week Day

Test Metric

Fetching

Past Incidents

Jan 20, 2022

No incidents reported today.

Jan 19, 2022

No incidents reported.

Jan 18, 2022

No incidents reported.

Jan 17, 2022

No incidents reported.

Jan 16, 2022

Maintenance

Completed - The scheduled maintenance has been completed.
Jan 16, 02:00 CST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 15, 22:00 CST

Scheduled - Impacted Systems: Optimal Blue PPE
Optimal Blue will be performing routine system maintenance. The impacted systems may be intermittently unavailable during the maintenance window.
Jan 5, 11:37 CST

Jan 15, 2022

Jan 14, 2022

No incidents reported.

Jan 13, 2022

Optimal Blue System Alert

Resolved - This incident has been resolved.
Jan 13, 15:35 CST

Monitoring - 3:12 PM CT: The issue with responding to support emails has been resolved. You may experience delays in receiving emails while we work to clear previously delayed communications.
Jan 13, 15:13 CST

Investigating - Impacted Systems: Optimal Blue PPE
We are currently experiencing issues responding to emails from our Client Support system. Please use the Chat feature or call your Client Services Team if you need immediate assistance.
Jan 13, 15:06 CST

Jan 12, 2022

No incidents reported.

Jan 11, 2022

Optimal Blue System Alert

Resolved - This incident has been resolved.
Jan 11, 14:53 CST

Monitoring - 2:49 PM CT: The issue preventing users from accessing the Lender site has been identified and a fix has been implemented. Our Product, Development and Operations teams will continue to monitor system performance
Jan 11, 14:49 CST

Investigating - Impacted Systems: Optimal Blue PPE
The Optimal Blue Team is aware of issues preventing some users from accessing the Lender site. Our Product, Development and Operations teams are all focused on a resolution. Please refer to this page for updates as this issue is being resolved.
Jan 11, 14:39 CST

Jan 10, 2022

No incidents reported.

Jan 9, 2022

No incidents reported.

Jan 8, 2022

No incidents reported.

Jan 7, 2022

No incidents reported.

Jan 6, 2022

No incidents reported.