Optimal Blue System Status

All Systems Operational

Optimal Blue PPE Operational

Optimal Blue Integrations & APIs Operational

Optimal Blue Data & Analytic Tools Operational

Optimal Blue Secondary Services Operational

CompassPoint Operational

CompassEdge Operational

CompassBid Operational

CompassPPE Operational

Comergence Operational

Loansifter Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

System Metrics Month Week Day

Test Metric

Fetching

Past Incidents

May 18, 2025

No incidents reported today.

May 17, 2025

Optimal Blue System Alert

Resolved - This incident has been resolved.
May 17, 13:18 CDT

Monitoring - 1:06 PM CT: The issues with using the PPE from API-based integrations and with custom field mapping for Encompass lenders using the SDK integration have been resolved. Our teams will continue to monitor system performance.
May 17, 13:08 CDT

Update - We are continuing to investigate this issue.
May 17, 12:27 CDT

Investigating - Impacted Systems: Optimal Blue PPE
The Optimal Blue Team is aware of reported issues using the PPE from API-based integrations and with custom field mapping for Encompass lenders using the SDK integration. Our Product, Development, and Operations teams are actively working on these issues as their highest priority.
May 17, 10:37 CDT

May 16, 2025

PPE Release

Completed - The scheduled maintenance has been completed.
May 16, 23:00 CDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 16, 22:00 CDT

Scheduled - Impacted Systems: Optimal Blue PPE
Optimal Blue will be performing a release into the Production Environment. No system downtime is expected during the installation of this release.
May 13, 11:07 CDT

May 15, 2025

Optimal Blue System Alert

Resolved - This incident has been resolved.
May 15, 13:49 CDT

Monitoring - The issue causing the timeout errors has been resolved and we are monitoring the results.
May 15, 13:46 CDT

Investigating - Impacted Systems: Optimal Blue PPE
01:30 PM CT: The Optimal Blue Team is aware of timeout errors in the Optimal Blue lender site. Our Product, Development, and Operations teams are all focused on a resolution.
May 15, 13:34 CDT

May 14, 2025

No incidents reported.

May 13, 2025

No incidents reported.

May 12, 2025

No incidents reported.

May 11, 2025

No incidents reported.

May 10, 2025

No incidents reported.

May 9, 2025

No incidents reported.

May 8, 2025

System Alert

Resolved - This incident has been resolved.
May 8, 10:23 CDT

Monitoring - 10:11 AM CT: The issue causing intermittent failures when returning search results has been resolved.
May 8, 10:11 CDT

Investigating - Impacted Systems: Loansifter
09:32 AM CT: The Optimal Blue Loansifter team is aware that the system is experiencing intermittent failures when returning search results for some users. Our Product, Development, and Operations teams are all focused on a resolution.
May 8, 09:35 CDT

May 7, 2025

No incidents reported.

May 6, 2025

No incidents reported.

May 5, 2025

No incidents reported.

May 4, 2025

No incidents reported.