Optimal Blue System Status

All Systems Operational

Optimal Blue PPE Operational

Optimal Blue Integrations & APIs Operational

Optimal Blue Data & Analytic Tools Operational

Optimal Blue Secondary Services Operational

CompassPoint Operational

CompassBid Operational

CompassPPE Operational

Comergence Operational

Loansifter Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Scheduled Maintenance

Release Feb 3, 2023 22:00-22:01 CST

Impacted Systems: Optimal Blue PPE, OBPPE-Empower Integration
Optimal Blue will be performing a release into the production environment. No system downtime is expected during the installation of this release.
Please see the February 3rd Release Notification for information on all of the enhancements included in this release.
Empower integrated clients please refer to the February 3rd Empower Integration Release Notification.
Posted on Jan 24, 2023 - 11:42 CST

System Metrics Month Week Day

Test Metric

Fetching

Past Incidents

Jan 31, 2023

No incidents reported today.

Jan 30, 2023

No incidents reported.

Jan 29, 2023

No incidents reported.

Jan 28, 2023

No incidents reported.

Jan 27, 2023

No incidents reported.

Jan 26, 2023

Release

Completed - The scheduled maintenance has been completed.
Jan 26, 20:01 CST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 26, 20:00 CST

Scheduled - Impacted Systems: Optimal Blue PPE - Empower Integration
Optimal Blue will be performing a release into the production environment. No system downtime is expected.
Please see the Release Notes for information on all of the enhancements and resolved issues included in this release.
Jan 17, 17:17 CST

Jan 25, 2023

Optimal Blue System Alert

Resolved - This incident has been resolved.
Jan 25, 14:51 CST

Monitoring - 02:44 PM CT: This issue has been resolved. Our Product, Development, and Operations teams will continue to monitor system performance.
Jan 25, 14:44 CST

Investigating - Impacted Systems: Optimal Blue PPE
02:18 PM CT: The Optimal Blue Team is aware of an issue preventing Price Concession approval emails from being sent. Our Product, Development and Operations teams are all focused on a resolution. Updates will be posted on this page as this issue is being resolved.
Jan 25, 14:18 CST

Jan 24, 2023

No incidents reported.

Jan 23, 2023

No incidents reported.

Jan 22, 2023

Maintenance

Completed - The scheduled maintenance has been completed.
Jan 22, 10:01 CST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 22, 05:00 CST

Scheduled - Impacted Systems: CompassPoint
CompassPoint will be performing system maintenance. Access to Citrix and SFTP will be unavailable for periods during the maintenance window.
Jan 17, 10:55 CST

Maintenance

Completed - The scheduled maintenance has been completed.
Jan 22, 06:00 CST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 22, 05:00 CST

Scheduled - Impacted Systems: Optimal Blue PPE
Optimal Blue will be performing system maintenance. During the maintenance window the system may be intermittently unavailable for short periods of time.
Jan 10, 12:40 CST

Jan 21, 2023

No incidents reported.

Jan 20, 2023

No incidents reported.

Jan 19, 2023

Optimal Blue System Alert

Resolved - This incident has been resolved.
Jan 19, 09:54 CST

Investigating - Impacted Systems: Optimal Blue PPE
09:40 AM CT: The Optimal Blue Team is aware some users are experiencing errors when requesting a Price Concession via the change request workflow and at the time of lock request. Our Development and Operations teams are all focused on a resolution. Updates will be posted on this page as this issue is being resolved.
Jan 19, 09:40 CST

Jan 18, 2023

No incidents reported.

Jan 17, 2023

No incidents reported.