Resolved -
This incident has been resolved.
Jun 10, 07:08 CDT
Update -
The Optimal Blue Team continues to investigate the issue where Encompass integrated users are encountering delays when selecting loans in the Secondary Queue.
Jun 9, 18:27 CDT
Investigating -
Impacted Systems: Optimal Blue PPE Encompass Integration
4:41 PM CT: The Optimal Blue Team is aware of an issue where Encompass integrated users are encountering delays when selecting loans in the Secondary Queue. Our Product, Development, and Operations teams are all focused on a resolution.
Jun 9, 16:42 CDT