All Systems Operational
Optimal Blue PPE Operational
Optimal Blue Integrations & APIs Operational
Optimal Blue Data & Analytic Tools Operational
Optimal Blue Secondary Services Operational
CompassPoint Operational
CompassEdge Operational
CompassBid Operational
CompassPPE Operational
Comergence Operational
Loansifter Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Test Metric ?
Fetching
Past Incidents
Sep 30, 2023

No incidents reported today.

Sep 29, 2023
Resolved - This incident has been resolved.
Sep 29, 15:13 CDT
Investigating - Impacted Systems: Optimal Blue Secondary Services, CompassPoint
2:12 PM CT: Optimal Blue's email provider is currently experiencing delays in processing external emails. If you need to contact us for a trade request or other urgent matter, please call your Account Management Team.

Sep 29, 14:14 CDT
Sep 28, 2023

No incidents reported.

Sep 27, 2023

No incidents reported.

Sep 26, 2023

No incidents reported.

Sep 25, 2023
Resolved - This incident has been resolved.
Sep 25, 16:22 CDT
Update - 16:05 PM CT: The Optimal Blue Team has resolved the issues causing errors when decisioning Price Concessions through the Price Concession Portal. We apologize for any inconvenience and appreciate your patience.
Sep 25, 16:06 CDT
Monitoring - 16:05 PM CT: The Optimal Blue Team has resolved the issues causing errors when decisioning Price Concessions through the Price Concession Portal. We apologize for any inconvenience and appreciate your patience.
Sep 25, 16:05 CDT
Update - 13:53 PM CT: The Optimal Blue Product, Development and Operations teams continue to work to resolve the issues causing errors when decisioning Price Concessions through the Price Concession Portal. We apologize for any inconvenience and appreciate your patience. Updates will be posted on this page as this issue is being resolved.
Sep 25, 13:54 CDT
Investigating - Impacted Systems: Optimal Blue PPE
11:45 AM CT: The Optimal Blue Team is aware of an issue where some users are receiving an error when decisioning Price Concessions through the Price Concession Portal. Our Product, Development and Operations teams are all focused on a resolution. Updates will be posted on this page as this issue is being resolved.

Sep 25, 11:43 CDT
Sep 24, 2023
Completed - The scheduled maintenance has been completed.
Sep 24, 10:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 24, 05:02 CDT
Scheduled - Impacted Systems: CompassPoint
CompassPoint will be performing system maintenance. Access to Citrix and SFTP will be unavailable for periods during the maintenance window.

Sep 19, 09:05 CDT
Completed - The scheduled maintenance has been completed.
Sep 24, 06:01 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 24, 05:02 CDT
Scheduled -
Impacted Systems: Optimal Blue PPE
Optimal Blue will be performing system maintenance. The impacted systems may be intermittently unavailable during the maintenance window.

Sep 11, 11:22 CDT
Sep 23, 2023

No incidents reported.

Sep 22, 2023
Completed - The scheduled maintenance has been completed.
Sep 22, 22:01 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 22, 22:00 CDT
Scheduled - Impacted Systems: Optimal Blue PPE
Optimal Blue will be performing a release into the production environment. No system downtime is expected during the installation of this release.
Please see the Release Notes for information on all of the enhancements included in this release.
Empower integrated clients please see the Empower Integration Release Notes.

Sep 13, 09:37 CDT
Sep 21, 2023

No incidents reported.

Sep 20, 2023

No incidents reported.

Sep 19, 2023

No incidents reported.

Sep 18, 2023

No incidents reported.

Sep 17, 2023

No incidents reported.

Sep 16, 2023

No incidents reported.