Resolved -
This incident has been resolved.
Sep 25, 16:22 CDT
Update -
16:05 PM CT: The Optimal Blue Team has resolved the issues causing errors when decisioning Price Concessions through the Price Concession Portal. We apologize for any inconvenience and appreciate your patience.
Sep 25, 16:06 CDT
Monitoring -
16:05 PM CT: The Optimal Blue Team has resolved the issues causing errors when decisioning Price Concessions through the Price Concession Portal. We apologize for any inconvenience and appreciate your patience.
Sep 25, 16:05 CDT
Update -
13:53 PM CT: The Optimal Blue Product, Development and Operations teams continue to work to resolve the issues causing errors when decisioning Price Concessions through the Price Concession Portal. We apologize for any inconvenience and appreciate your patience. Updates will be posted on this page as this issue is being resolved.
Sep 25, 13:54 CDT
Investigating -
Impacted Systems: Optimal Blue PPE
11:45 AM CT: The Optimal Blue Team is aware of an issue where some users are receiving an error when decisioning Price Concessions through the Price Concession Portal. Our Product, Development and Operations teams are all focused on a resolution. Updates will be posted on this page as this issue is being resolved.
Sep 25, 11:43 CDT