Optimal Blue System Status

All Systems Operational

Optimal Blue PPE Operational

Optimal Blue Integrations & APIs Operational

Optimal Blue Data & Analytic Tools Operational

Optimal Blue Secondary Services Operational

CompassPoint Operational

CompassEdge Operational

CompassBid Operational

CompassPPE Operational

Comergence Operational

Loansifter Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Scheduled Maintenance

Maintenance Mar `30`, `2025` `06:00`-`07:00` CDT

Impacted Systems: Optimal Blue PPE
Optimal Blue will be performing routine scheduled maintenance. The system may be intermittently unavailable during the maintenance window.
Posted on Mar 17, 2025 - 11:14 CDT

System Metrics Month Week Day

Test Metric

Fetching

Past Incidents

Mar 25, 2025

No incidents reported today.

Mar 24, 2025

Optimal Blue System Alert

Resolved - This incident has been resolved.
Mar 24, 17:42 CDT

Monitoring - 05:30 PM CT: The issue with Empower lenders encountering sporadic errors when attempting to use Optimal Blue has been resolved. Our teams will continue to monitor system performance.
Mar 24, 17:30 CDT

Investigating - Impacted Systems: Optimal Blue PPE, Empower Integration
04:34 PM CT: The Optimal Blue Team is aware of Empower lenders encountering sporadic errors when attempting to use Optimal Blue. Our Product and Development teams are focused on a resolution. If users are in the Secondary site and encounter an error, they can refresh their browser and continue. If users are launching from Empower and encounter an error, they can close out of Optimal Blue and try again.
Mar 24, 16:34 CDT

Mar 23, 2025

No incidents reported.

Mar 22, 2025

No incidents reported.

Mar 21, 2025

No incidents reported.

Mar 20, 2025

No incidents reported.

Mar 19, 2025

No incidents reported.

Mar 18, 2025

No incidents reported.

Mar 17, 2025

No incidents reported.

Mar 16, 2025

No incidents reported.

Mar 15, 2025

Optimal Blue System Alert

Resolved - This incident has been resolved.
Mar 15, 07:19 CDT

Investigating - Impacted Systems: Optimal Blue PPE
4:30 PM CT: The Optimal Blue Team is aware of an issue in User Management where site permissions and email notifications cannot be modified for existing users. Our Product, Development, and Operations teams are currently troubleshooting the issue.
Mar 14, 16:37 CDT

Mar 14, 2025

Mar 13, 2025

API Release

Completed - The scheduled maintenance has been completed.
Mar 13, 06:30 CDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 13, 06:00 CDT

Scheduled - Impacted Systems: Optimal Blue APIs
Optimal Blue will be performing a release for the API platform. No system downtime is expected during the installation of this release.
Mar 3, 12:04 CST

Mar 12, 2025

CompassEdge Release

Completed - The scheduled maintenance has been completed.
Mar 12, 16:30 CDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 12, 16:00 CDT

Scheduled - Impacted Systems: CompassEdge
CompassEdge will be performing a release to the Production Environment. No system downtime is expected during the installation of this release.
Mar 12, 13:00 CDT

Mar 11, 2025

No incidents reported.

All Systems Operational

Scheduled Maintenance

Maintenance Mar 30, 2025 06:00-07:00 CDT

Past Incidents

Maintenance Mar `30`, `2025` `06:00`-`07:00` CDT