Optimal Blue System Status

All Systems Operational

Optimal Blue PPE Operational

Optimal Blue Integrations & APIs Operational

Optimal Blue Data & Analytic Tools Operational

Optimal Blue Secondary Services Operational

CompassPoint Operational

CompassEdge Operational

CompassBid Operational

CompassPPE Operational

Comergence Operational

Loansifter Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

System Metrics Month Week Day

Test Metric

Fetching

Past Incidents

Sep 30, 2023

No incidents reported today.

Sep 29, 2023

OBSS System Alert

Resolved - This incident has been resolved.
Sep 29, 15:13 CDT

Investigating - Impacted Systems: Optimal Blue Secondary Services, CompassPoint
2:12 PM CT: Optimal Blue's email provider is currently experiencing delays in processing external emails. If you need to contact us for a trade request or other urgent matter, please call your Account Management Team.
Sep 29, 14:14 CDT

Sep 28, 2023

No incidents reported.

Sep 27, 2023

No incidents reported.

Sep 26, 2023

No incidents reported.

Sep 25, 2023

Optimal Blue System Alert

Resolved - This incident has been resolved.
Sep 25, 16:22 CDT

Update - 16:05 PM CT: The Optimal Blue Team has resolved the issues causing errors when decisioning Price Concessions through the Price Concession Portal. We apologize for any inconvenience and appreciate your patience.
Sep 25, 16:06 CDT

Monitoring - 16:05 PM CT: The Optimal Blue Team has resolved the issues causing errors when decisioning Price Concessions through the Price Concession Portal. We apologize for any inconvenience and appreciate your patience.
Sep 25, 16:05 CDT

Update - 13:53 PM CT: The Optimal Blue Product, Development and Operations teams continue to work to resolve the issues causing errors when decisioning Price Concessions through the Price Concession Portal. We apologize for any inconvenience and appreciate your patience. Updates will be posted on this page as this issue is being resolved.
Sep 25, 13:54 CDT

Investigating - Impacted Systems: Optimal Blue PPE
11:45 AM CT: The Optimal Blue Team is aware of an issue where some users are receiving an error when decisioning Price Concessions through the Price Concession Portal. Our Product, Development and Operations teams are all focused on a resolution. Updates will be posted on this page as this issue is being resolved.
Sep 25, 11:43 CDT

Sep 24, 2023

Maintenance

Completed - The scheduled maintenance has been completed.
Sep 24, 10:00 CDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 24, 05:02 CDT

Scheduled - Impacted Systems: CompassPoint
CompassPoint will be performing system maintenance. Access to Citrix and SFTP will be unavailable for periods during the maintenance window.
Sep 19, 09:05 CDT

Optimal Blue PPE Maintenance

Completed - The scheduled maintenance has been completed.
Sep 24, 06:01 CDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 24, 05:02 CDT

Scheduled -
Impacted Systems: Optimal Blue PPE
Optimal Blue will be performing system maintenance. The impacted systems may be intermittently unavailable during the maintenance window.
Sep 11, 11:22 CDT

Sep 23, 2023

No incidents reported.

Sep 22, 2023

Release

Completed - The scheduled maintenance has been completed.
Sep 22, 22:01 CDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 22, 22:00 CDT

Scheduled - Impacted Systems: Optimal Blue PPE
Optimal Blue will be performing a release into the production environment. No system downtime is expected during the installation of this release.
Please see the Release Notes for information on all of the enhancements included in this release.
Empower integrated clients please see the Empower Integration Release Notes.
Sep 13, 09:37 CDT

Sep 21, 2023

No incidents reported.

Sep 20, 2023

No incidents reported.

Sep 19, 2023

No incidents reported.

Sep 18, 2023

No incidents reported.

Sep 17, 2023

No incidents reported.

Sep 16, 2023

No incidents reported.