Resolved -
This incident has been resolved.
May 17, 13:18 CDT
Monitoring -
1:06 PM CT: The issues with using the PPE from API-based integrations and with custom field mapping for Encompass lenders using the SDK integration have been resolved. Our teams will continue to monitor system performance.
May 17, 13:08 CDT
Update -
We are continuing to investigate this issue.
May 17, 12:27 CDT
Investigating -
Impacted Systems: Optimal Blue PPE
The Optimal Blue Team is aware of reported issues using the PPE from API-based integrations and with custom field mapping for Encompass lenders using the SDK integration. Our Product, Development, and Operations teams are actively working on these issues as their highest priority.
May 17, 10:37 CDT