Investigating - Impacted Systems: CompassEdge 7:45 AM CT: The Optimal Blue Team is aware of an issue preventing the processing of investor pricing, which is causing valuation to fail for groups of loans in CompassEdge. Clients affected by these failures will see a positions that are shorter than expected. Our Product, Development, and Operations teams are all focused on a resolution. Please refer back to this page for updates as this issue is being resolved.
Mar 06, 2026 - 07:52 CST
Completed -
The scheduled maintenance has been completed.
Mar 4, 17:00 CST
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 4, 16:00 CST
Scheduled -
Impacted Systems: CompassEdge CompassEdge will be performing a release to the Production Environment. No system downtime is expected during the installation of this release.
Mar 3, 14:42 CST
Resolved -
This incident has been resolved.
Mar 4, 12:06 CST
Monitoring -
11:58 AM CT: The issue causing latency in the PPE and OBSS systems has been resolved. Our teams will continue to monitor system performance.
Mar 4, 11:58 CST
Investigating -
Impacted Systems: Optimal Blue PPE, OBSS 11:35 AM CT: The Optimal Blue Team is aware that some users are experiencing intermittent latency in the Optimal Blue site. Our Product, Development, and Operations teams are all focused on a resolution.
Mar 4, 11:35 CST
Resolved -
This incident has been resolved.
Mar 4, 10:15 CST
Monitoring -
9:55 AM CT: The issue preventing processing of Freddie Mac rates has been resolved and is processing as normal. Our teams will continue to monitor system performance.
Mar 4, 09:59 CST
Investigating -
Impacted Systems: Optimal Blue PPE 9:15 AM CT: The Optimal Blue Team is aware of an issue preventing the processing of Freddie Mac rates. Our Product, Development and Operations teams are all focused on a resolution as their highest priority. We will post additional updates as needed and once this issue is resolved.
Mar 4, 09:20 CST
Resolved -
This incident has been resolved.
Mar 2, 12:35 CST
Monitoring -
12:22 PM CT: The issue causing latency in the Optimal Blue site has been resolved. Our teams will continue to monitor system performance.
Mar 2, 12:22 CST
Investigating -
Impacted Systems: Optimal Blue PPE 12:05 PM CT: The Optimal Blue Team is aware that some users are experiencing intermittent latency in the Optimal Blue site. Our Product, Development, and Operations teams are all focused on a resolution.
Mar 2, 12:05 CST
Resolved -
This incident has been resolved.
Feb 26, 17:01 CST
Monitoring -
The Data & Analytics issue has been resolved. Our teams will continue to monitor system performance.
Feb 26, 16:44 CST
Identified -
Impacted Systems: Optimal Blue Data & Analytic Tools 11:15 AM CT: Optimal Blue is aware of a data refresh issue within our Enterprise Analytics applications where lock data from today, February 26, is not refreshing hourly. Our Product, Operations, and Technical team have researched the matter and volume should be caught up within a two hour time frame. This also impacts the OBMMI index posted for Wednesday, February 25, as well as generating intraday values for today, February 26. Our teams have began reprocessing this data and we will post an update once the data has been refreshed.
Feb 26, 11:23 CST