All Systems Operational
Optimal Blue PPE Operational
Optimal Blue Integrations & APIs Operational
Optimal Blue Data & Analytic Tools Operational
Optimal Blue Secondary Services Operational
CompassPoint Operational
CompassBid Operational
CompassPPE Operational
Comergence Operational
Loansifter Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Test Metric ?
Fetching
Past Incidents
May 23, 2022

No incidents reported today.

May 22, 2022
Completed - The scheduled maintenance has been completed.
May 22, 10:01 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 22, 05:00 CDT
Scheduled - Impacted Systems: CompassPoint
CompassPoint will be performing system maintenance. Access to Citrix and SFTP will be unavailable for periods during the maintenance window.

May 19, 12:37 CDT
May 21, 2022

No incidents reported.

May 20, 2022

No incidents reported.

May 19, 2022
Resolved - This incident has been resolved.
May 19, 17:43 CDT
Monitoring - 5:40 PM CT: Email delays have cleared.
May 19, 17:42 CDT
Investigating - Impacted Systems: Optimal Blue Secondary Services, CompassPoint
We are currently experiencing delays in receiving and sending emails. Our Product, Development and Operations teams are all focused on a resolution. Updates will be posted on this page as this issue is being resolved.

May 19, 16:13 CDT
May 18, 2022

No incidents reported.

May 17, 2022

No incidents reported.

May 16, 2022
Resolved - This incident has been resolved.
May 16, 15:30 CDT
Investigating - Impacted Systems: Optimal Blue Enterprise Analytics
The Optimal Blue Team is aware of a data processing issue impacting Enterprise Analytics hourly refresh customers. Our Product, Development and Operations teams are working on a resolution.

May 16, 12:58 CDT
Resolved - This incident has been resolved.
May 16, 10:42 CDT
Identified - 10:38 AM CT: The issue causing delays in processing rate sheets has been identified and a fix has been implemented. Some customers may continue to experience delays for a short time until the file backlog is processed.
May 16, 10:38 CDT
Investigating - Impacted Systems: Optimal Blue PPE
The Optimal Blue Team is aware of delays in processing rate sheets. Our Product, Development and Operations teams are all focused on a resolution. Updates will be posted on this page as this issue is being resolved.

May 16, 10:24 CDT
May 15, 2022

No incidents reported.

May 14, 2022

No incidents reported.

May 13, 2022
Completed - The scheduled maintenance has been completed.
May 13, 22:03 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 13, 22:00 CDT
Scheduled - Impacted Systems: Optimal Blue PPE
Optimal Blue will be performing a release into the production environment. Less than two minutes of system downtime is expected during the installation of this release.

Please see the May 2022 Release Notes for information on all of the enhancements and resolved issues included in this release.

May 2, 12:23 CDT
Completed - The scheduled maintenance has been completed.
May 13, 22:02 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 13, 22:00 CDT
Scheduled - Impacted Systems: Optimal Blue PPE - Empower Integration
Optimal Blue will be performing a release into the production environment. Less than two minutes of system downtime is expected during the installation of this release.

Please see the May 2022 Empower Integration Release Notes for information on all of the enhancements and resolved issues included in this release.

May 2, 13:58 CDT
May 12, 2022

No incidents reported.

May 11, 2022

No incidents reported.

May 10, 2022

No incidents reported.

May 9, 2022

No incidents reported.