Optimal Blue System Alert
Incident
Report for Optimal Blue System
Resolved
This incident has been resolved.
Monitoring
Impacted Systems: Optimal Blue PPE
10:30 AM CT: The issue within our Enterprise and Competitive Analytics applications where new lock data from Wednesday, April 2nd was not observed has been resolved and refreshed within the application.
10:30 AM CT: The issue within our Enterprise and Competitive Analytics applications where new lock data from Wednesday, April 2nd was not observed has been resolved and refreshed within the application.
Identified
Impacted Systems: Optimal Blue PPE
8:30 AM CT: The Optimal Blue Team is aware of a data refresh issue within our Enterprise and Competitive Analytics applications where new lock data from Wednesday, April 2nd is not observed. Our Product, Operations, and Technical team have identified the issue, however, it will take 1-2 hours for yesterday's data to be refreshed and observed within the application.
8:30 AM CT: The Optimal Blue Team is aware of a data refresh issue within our Enterprise and Competitive Analytics applications where new lock data from Wednesday, April 2nd is not observed. Our Product, Operations, and Technical team have identified the issue, however, it will take 1-2 hours for yesterday's data to be refreshed and observed within the application.
Investigating
Impacted Systems: Optimal Blue PPE
8:00 AM CT: The Optimal Blue Team is aware of a data refresh issue within our Enterprise and Competitive Analytics applications where new lock data from Wednesday, April 2nd is not observed. Our Product, Operations, and Technical team are currently troubleshooting the matter.
8:00 AM CT: The Optimal Blue Team is aware of a data refresh issue within our Enterprise and Competitive Analytics applications where new lock data from Wednesday, April 2nd is not observed. Our Product, Operations, and Technical team are currently troubleshooting the matter.
This incident affected: Optimal Blue Data & Analytic Tools.