Optimal Blue System Alert

Incident Report for Optimal Blue System

Resolved

This incident has been resolved.

Posted Jun 10, 2025 - 07:08 CDT

Update

The Optimal Blue Team continues to investigate the issue where Encompass integrated users are encountering delays when selecting loans in the Secondary Queue.

Posted Jun 09, 2025 - 18:27 CDT

Investigating

Impacted Systems: Optimal Blue PPE Encompass Integration
4:41 PM CT: The Optimal Blue Team is aware of an issue where Encompass integrated users are encountering delays when selecting loans in the Secondary Queue. Our Product, Development, and Operations teams are all focused on a resolution.

Posted Jun 09, 2025 - 16:42 CDT

This incident affected: Optimal Blue Integrations & APIs.