Optimal Blue System Alert

Incident Report for Optimal Blue System

Resolved

This incident has been resolved.

Posted Jul 12, 2024 - 13:03 CDT

Monitoring

12:37 PM CT: The issue causing delays in pricing expiration and activation for some investors has been resolved. Our Product, Development, and Operations teams will continue to monitor system performance.

Posted Jul 12, 2024 - 12:38 CDT

Investigating

Impacted Systems: Optimal Blue PPE
12:21 PM CT: The Optimal Blue Team is aware of a delay that could impact pricing expiration and activation for some investors. We are working on this as a top priority and will post an update here when the delay is resolved.

Posted Jul 12, 2024 - 12:22 CDT

This incident affected: Optimal Blue PPE.