Optimal Blue System Alert

Incident Report for Optimal Blue System

Resolved

This incident has been resolved.

Posted Mar 30, 2025 - 16:19 CDT

Update

We are continuing to monitor for any further issues.

Posted Mar 30, 2025 - 16:18 CDT

Monitoring

4:17 PM CT: The issue with Empower customers accessing Optimal Blue has been resolved. Our teams will continue to monitor system performance.

Posted Mar 30, 2025 - 16:17 CDT

Identified

Impacted Systems: Optimal Blue - Empower Integration
03:14 PM CT: We are aware of an issue for Empower customers accessing Optimal Blue. Our Product and Development teams have identified a resolution and are actively working to implement the solution.

Posted Mar 30, 2025 - 15:14 CDT

This incident affected: Optimal Blue Integrations & APIs.