Optimal Blue System Alert

Incident Report for Optimal Blue System

Resolved

This incident has been resolved.
Posted Jun 08, 2026 - 14:32 CDT

Monitoring

Impacted Systems: Optimal Blue PPE
2:20 PM CT: The issue where some loans eligible for auto-locking required manual approval has been resolved. Our Product, Development, and Operations teams will continue to monitor system performance.
Posted Jun 08, 2026 - 14:22 CDT

Investigating

Impacted Systems: Optimal Blue PPE
1:00 PM CT: Optimal Blue is aware of an issue where some loans eligible for auto-locking are requiring manual approval. Our Product Development and Operations teams are currently working on a resolution as their highest priority.
Posted Jun 08, 2026 - 13:04 CDT
This incident affected: Optimal Blue PPE and Optimal Blue Integrations & APIs.