Optimal Blue System Alert

Incident Report for Optimal Blue System

Resolved

This incident has been resolved.
Posted Jul 09, 2025 - 08:08 CDT

Monitoring

Impacted Systems: Optimal Blue PPE, OBSS, CompassEdge
7:50 AM CT: The Microsoft Azure issue that impacted connectivity to Optimal Blue applications has been resolved. We appreciate your patience as we worked to resolve the issue.
Posted Jul 09, 2025 - 07:51 CDT

Update

We are continuing to investigate this issue.
Posted Jul 09, 2025 - 07:50 CDT

Update

We are continuing to investigate this issue.
Posted Jul 08, 2025 - 20:13 CDT

Investigating

Impacted Systems: Optimal Blue PPE, OBSS, CompassEdge
7:45 PM CT: The Optimal Blue Team is aware of sporadic issues connecting to Optimal Blue applications due to an issue with Microsoft Azure. Our Product, Development, and Operations teams are all focused on a resolution.
Posted Jul 08, 2025 - 19:49 CDT
This incident affected: Optimal Blue PPE and Optimal Blue Secondary Services.
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