Impacted Systems: Optimal Blue PPE Optimal Blue will be performing system maintenance. The system may be intermittently unavailable during the maintenance window. Posted on
Jan 20, 2026 - 12:10 CST
Resolved -
This incident has been resolved.
Jan 26, 15:29 CST
Monitoring -
2:24 pm CT: We have been advised by Freddie Mac that they have deployed the fix to resolve the issue with committing loans. Contracts are now being priced and committed successfully with Freddie Mac. Clients with loans still to commit should be able to do so in CompassEdge and Resitrader.
Jan 26, 14:24 CST
Investigating -
Impacted Systems: CompassEdge, Resitrader 1:30 PM CT: We have confirmed with Freddie Mac that they are working on a fix to resolve an issue with committing loans. Our teams continue to stay engaged with our partners at Freddie Mac and are focused on resolving this issue as quickly as possible once Freddie Mac deploys their fix. Updates will posted here when we have additional information and when this issue is resolved.
Jan 26, 13:31 CST
Completed -
The scheduled maintenance has been completed.
Jan 23, 23:00 CST
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 23, 22:00 CST
Scheduled -
Impacted Systems: Optimal Blue PPE Optimal Blue will be performing a release into the Production Environment. No system downtime is expected during the installation of this release.
Jan 15, 15:23 CST
Resolved -
This incident has been resolved.
Jan 23, 12:27 CST
Monitoring -
12:11 pm CT: The issue preventing some users from logging into Comergence has been resolved. Our teams will continue to monitor system performance.
Jan 23, 12:11 CST
Identified -
11:52 am CT: We will be deploying an update to Comergence to resolve this issue at 12:00 pm CT. Users may experience less than five minutes of system downtime while this update is completed.
Jan 23, 11:52 CST
Investigating -
Impacted Systems: Comergence 9:45 AM CT: The Comergence Team is aware of an issue preventing some users from logging in to the Comergence site. Clearing your browser cache may resolve the issue. Our Product, Development, and Operations teams are all focused on a resolution. Updates will be posted on this page as this issue is being resolved.
Jan 23, 09:48 CST
Resolved -
This incident has been resolved.
Jan 23, 09:06 CST
Identified -
4:57 PM CT: We are aware of an issue with Microsoft Exchange that has affected businesses across North America. As a result, users may have experienced intermittent issues with the delivery of emails to and from Optimal Blue. The Optimal Blue team has been actively monitoring the situation and working closely with our Microsoft partners, who have advised us that they have identified the issue and are working to remediate the issue as quickly as possible.
Jan 22, 16:57 CST
Investigating -
2:56 PM CT: We are currently experiencing issues receiving external emails and are researching the cause of the delays/outage. If you need to contact Optimal Blue, you can reach us via phone. We will post an update as soon as we have additional information.
Jan 22, 14:56 CST