Impacted Systems: Optimal Blue PPE Optimal Blue will be performing system maintenance. The system may be intermittently unavailable during the maintenance window. Posted on
Mar 16, 2026 - 08:58 CDT
Resolved -
This incident has been resolved.
Mar 17, 10:36 CDT
Monitoring -
9:56 AM CT: The issue causing errors accessing and navigating within the Optimal Blue site has been resolved. Our teams will continue to monitor system performance.
Mar 17, 09:56 CDT
Investigating -
Impacted Systems: Optimal Blue PPE 9:42 AM CT: The Optimal Blue Team is aware that some clients are experiencing errors accessing and navigating within the Optimal Blue site. Our Product, Development, and Operations teams are all focused on a resolution.
Mar 17, 09:42 CDT
Completed -
The scheduled maintenance has been completed.
Mar 11, 17:00 CDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 11, 16:00 CDT
Scheduled -
Impacted Systems: CompassEdge CompassEdge will be performing a release to the Production Environment. No system downtime is expected during the installation of this release.
Mar 10, 22:47 CDT
Resolved -
This incident has been resolved.
Mar 6, 10:50 CST
Monitoring -
10:30 AM CT: The issue preventing the processing of investor pricing has been resolved. Our teams will continue to monitor system performance.
Mar 6, 10:32 CST
Identified -
8:15 AM CT: The Optimal Blue Team resolved an issue preventing the processing of investor pricing, which was causing some positions to appear shorter than expected. Positions are currently being reprocessed and we will continue to monitor this issue. An update will be posted once all positions have been reprocessed and verified. Please contact your Account Management Team with any questions.
Mar 6, 08:21 CST
Investigating -
Impacted Systems: CompassEdge 7:45 AM CT: The Optimal Blue Team is aware of an issue preventing the processing of investor pricing, which is causing valuation to fail for groups of loans in CompassEdge. Clients affected by these failures will see a positions that are shorter than expected. Our Product, Development, and Operations teams are all focused on a resolution. Please refer back to this page for updates as this issue is being resolved.
Mar 6, 07:52 CST